AI marketing: The future of customer engagement

Moez Ali
5 min readDec 24, 2022

Exploring the ways in which artificial intelligence is transforming the marketing tech

Photo by charlesdeluvio on Unsplash

Introduction:

Artificial intelligence (AI) is rapidly changing the landscape of marketing technology. AI is changing how businesses reach and interact with their target audiences. For example, it can make customer experiences more personal and automate tasks that are done over and over again. In this article, we'll look at how AI is changing marketing technology and the benefits and problems that could come from it.

1. Personalized customer experiences

One of the main ways in which AI is disrupting marketing technology is through the ability to personalize customer experiences. By analyzing customer data and using machine learning algorithms, businesses can tailor their marketing efforts to individual customers, providing a more personalized and relevant experience. This can include targeted email campaigns, personalized product recommendations, and customized website experiences.

AI can analyze customer data, such as purchase history, browsing history, and demographics, to understand their preferences and provide personalized product recommendations. For example, an e-commerce website can use AI to suggest products to a customer based on their…

--

--